User experience (UX) design-led thinking is often overlooked in digital healthcare, but it has the potential to revolutionise the way we deliver care and treatments. This session will explore how a better user experience could lead to more efficient processes and services. We’ll look at examples of success stories from the NHS and discuss ways in which other areas of healthcare can benefit from UX.

Speakers:

Tim Brazier, Managing Director, Thrive by Design (Part of Leeds and York NHS Trust

Dr Victoria Betton, Author, podcaster and public speaker

Phillippa Rose, Associate, Design Council

Toby Avery, CDIO, Surrey & Borders Partnership NHS Trust

Chair:

Natalie Chishick, Director, Silver Buck