Hear how NHS organisations are working to achieve tangible efficiency and productivity gains, whilst measurably improving patient and staff experience. NHS colleagues will share how they have released appointments, saved staff time, and improved patient experience, through targeted short interventions, using technology. Panelists will describe how they have used process mining and AI to identify and action opportunities in scheduling, appointment management and patient communication. Learn about the benefits potential to inform your business cases to improve productivity. patient throughput and staff and patient experience.

Supported by:

IBM

Polly Bishop

Chair: Polly Bishop

healthcare partner, IBM consulting
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Tom Newman

Tom Newman

AI technical leader, IBM Consulting
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Penny_Kechagioglou_(Dr)_Photo

Dr Penny Kechagioglou

CCIO and deputy CMO, University Hospitals Coventry and Warwickshire NHS Trust
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Jacob Koris

Jacob Koris

orthopaedic surgeon, Oxford University Hospitals NHS FT; and clinical lead for digital projects, GIRFT
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March 12 @ 14:00
14:00 — 14:45 (45′)