Ensuring patient buy-in to the AI revolution

NYU Langone Health share how they have developed the Patient-Friendly (PF) Rubric, the first framework of its kind designed to be globally scalable and internationally generalizable. It defines five essentials dimensional, readability, understandability, patient-centeredness, accuracy, and completeness. Imperial College Healthcare NHS Trust share how they are digitalising the Patient Service Centre, integrating AI and CRM technology to unify the patient experience across 4 hospitals.

Dr Priyanka Solanki

MD – Physician Informaticist, New York University Langone Health

Dr Paul Testa

Chief Health Information Officer, New York University Langone Health

Paul Jones

Chief Digital Information Officer, Leeds Teaching Hospitals NHS Trust

March 24 @ 09:30
09:30 — 10:15 (45′)

Patient Engagement

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