Removing the friction for smoother digital transformation

Digital transformation in healthcare is often slowed not by technology, but by friction across people, processes, and systems. This session explores how NHS organisations can move beyond siloed thinking to enable smoother, more sustainable transformation. Bringing together perspectives from delivery, consulting, and technology, panellists will discuss how to align people, platforms, and purpose – removing barriers in governance, workforce adoption, and legacy infrastructure. Expect a practical, candid conversation focused on what really works, and what leaders can do differently to unlock faster, more effective change.

Session sponsor:

EY
ServiceNow

Asma Nafees

Deputy COO, NHSE Delivery, NHS Arden & GEM Commissioning Support Unit (CSU)

Zain Hirji

Partner, EY

Tim Coney

Senior Enterprise Architect, ServiceNow

Angela Maragna

Strategic Advisor, transformation consultant and Co-Director, One HealthTech

March 25 @ 13:45
13:45 — 14:30 (45′)

Digital Transformation

Add to Calendar