Digital health services and apps offers huge potential but creates huge challenges in ensuring equity and access for all members of society. This session will explore how older members of society are coping with the digital health revolution and how UX is key to serving them. Explore a major digital transformation initiative is working to ensure digital meets the health needs of women and children served. Learn how to make an integrate care vision a reality, reducing friction in the care system and making sure those providing care across health and social care have the information they need to improve outcomes for people, regardless of which systems they use.
Chair: Alex Lawrence
head of health and social care, techUK
Alex joined techUK in July 2021 as Programme Manager for Health and Social Care. Since July 2023 Alex has led the Programme.
Alex formerly worked at Portland Communications, joining as part of their 2019 Graduate Scheme intake. In March 2020 she joined Portland’s Health team, supporting a range of clients in the life sciences industry across both public affairs and strategic communications.
Alex has a degree in History from the University of Cambridge, focussing on Early Modern Europe and material culture.
group product and engineering director, The Access Group
Alan is an executive level Digital and Technology leader with over 30 years in Healthcare, Health Insurance, Banking and Capital Markets, bringing digital innovation, vision, knowledge, drive and the ability to deliver globally across multiple businesses and support functions.
He’s held executive technology and engineering leadership positions at Sensyne Health, Aetna International, Nuffield Health, BUPA Merrill Lynch, Oracle and CTO at JPMorganChase.
Alan is now Group Product and Engineering Director for the Health, Support & Care division at the Access Group. Here he is responsible for the overall vision, direction and delivery of the technology for this crucial group of customers, as they aim to meet the twin aspirations of digitisation and integrated health and care.
He also holds an Honorary Professorship at the UCL Faculty of Engineering (Intelligent Systems) and has specific research interests in Digital Health, Artificial Intelligence and Entrepreneurship.
CEO, Age UK
chief executive officer, Birmingham Women’s and Children’s Hospital NHS FT
Alan Payne, Matthew Boazman, Paul Farmer