Jacqueline has been a nurse for 38 years, primarily working in the NHS but also spending some time overseas. She has held a variety of nursing roles including education, advanced practice, and operational roles. Her last two NHS roles were as head of nursing for surgery and surgical specialties, then head of nursing for practice and professional development.

After investigating a serious incident, Jacqueline recognised the future potential of digital technology in healthcare and has dedicated the last nine years to working in this space. She supports NHS organisations in implementing and optimising clinical digital technology to improve clinician’s lives and patient outcomes, particularly focusing on the evolving professional specialty of clinical digital leadership.

Jacqueline collaborated with the Florence Nightingale Foundation to develop the Aspiring Digital Leadership Programme, aimed at empowering individuals entering leadership roles in the NHS through the digital agenda.