Rachel Hope

Director, Digital Prevention Services, NHS England
Rachel is NHS England’s Director of Digital Prevention Services, which includes screening and vaccinations digital services, and the new NHS Health Check Online - all part of creating a new personalised prevention service through the NHS App. Before this, Rachel worked at the Department for Education, where they brought policy and digital experts together in one team under single leadership. Rachel believes in testing ideas, designing with users, and delivering in stages to make a real difference. Throughout Rachel's career, she has worked across a range a digital, technology and policy roles in the Cabinet Office, HM Treasury and HMRC.

Digital Health Check. Until very recently, Rachel had been leading the teams responsible for the NHS App and NHS website, as well as enabling and underpinning capabilities such as NHS login.  The NHS App has now recorded more than 34 million sign-ups and the NHS website is the largest source of health information in Europe, with an average of 100 million visits a month. Together these services support people to stay well, get well, and manage their health and care. Throughout Rachel’s career, she has worked across a range a digital and policy roles in the public sector, including at the Cabinet Office, HM Treasury, Department for Education, and HMRC. She champions truly multidisciplinary teams, which bring digital, policy and clinical expertise into single teams.

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