Dr Penny Kechagogliou

CCIO and deputy CMO, University Hospitals Coventry and Warwickshire NHS Trust

Hear how NHS organisations are working to achieve tangible efficiency and productivity gains, whilst measurably improving patient and staff experience. NHS colleagues will share how they have released appointments, saved staff time, and improved patient experience, through targeted short interventions, using technology. Panelists will describe how they have used process mining and AI to identify and action opportunities in scheduling, appointment management and patient communication. Learn about the benefits potential to inform your business cases to improve productivity. patient throughput and staff and patient experience.