Dr Miles Langdon, GP and Chief Medical Officer at Lakeside Healthcare, will discuss how the group’s eight practices moved from multiple different online tools to a single digital triage and navigation platform, to help fundamentally transform the way patients are assessed and cared for. He will cover why Lakeside decided to consolidate their digital capabilities and chose to rollout the Doctrin platform, as well as the impact for staff and patients, including a 90%+ patient satisfaction score within 10 days of the go-live.